Starting Line support

Starting Line is a gentle running app for beginners: a run/walk plan, a run recorder, a body check-in, a shoe finder and safety tools.

Contact us

Email startinglineclub@gmail.com. We answer within two working days.

Common questions

Do I need an account? No. The app works straight away. Save your account with your email if you want to post reviews or use more than one phone.

My run didn't record distance. Check that Starting Line has location access "While using the app" in Settings → Privacy & Security → Location Services.

Report a review or group. Tap Report on it in the app, or email us. We act on reports within 24 hours.

Download or delete my data. In the app: Settings → Privacy & data. See deleting your account.

Starting Line gives general fitness guidance and is not medical advice. In an emergency, call your local emergency number.